Humanitæ
Retirement home in Neufchatel-Est/Lebourgneuf, Québec by Groupe Patrimoine
Private Seniors' Residence (PSR) - High-end
A stimulating environment adapted to individual needs !
The retirement home Humanitae of the Heritage Group, which has 170 units (separated in “houses” of 12 to 15 residents each), is located in Quebec City and is adapted for residents suffering from memory loss. This seniors' residence offers a continuum of services to people suffering from cognitive diseases, such as Alzheimer's disease, according to the evolution of their symptoms as well as the needs of parents and caregivers. The complex is divided into 12 prosthetic units according to the severity of the cognitive disorders.
This is a unique residential environment, since residents have access to a program of daily occupational activities adapted to their condition. At Humanitae, 36 theme rooms were created to recreate memories: travel, music, children's room, workshops / DIY / art, laundry room, garage with old car, etc. In addition, residents can help perform tasks, for example, a gentleman who likes to fix things can do it in Humanitae, since he is at home. The residence is on the lookout for innovations, there are acoustic and heat detectors, which identify where the movements come from (mainly at night), allow to intervene more quickly when needed.The menu is balanced and follows the recommendations of Canada's Food Guide. For example, steak, potatoes and broccoli, sweet and sour pork bites, small stick pie, quiche tortilla, etc.
Residence highlights
Library
Vegetable garden
Piano
Billiard room
Carpentry and Woodworking Workshop
Clientele
- Short term stay
- Nursing homes
- Continuum of care
- Alzheimer's and Cognitive Losses
Residence units
Total capacity
170 personnes
170 personnes
Number of Units
170 unités RPA
170 unités RPA
Type of accommodation
Private room
Area
275 square feet
Unit photos
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
- Shower
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Cablodistribution
- Electricity / Heating
- Bedding / clothing care
- Housekeeping
- Telephone line
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Area
275 square feet
Unit photos
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
Services included per unit
- Cablodistribution
- Electricity / Heating
- Bedding / clothing care
- Housekeeping
- Telephone line
Cares
- Personal assistance
- 1 shower / bath per week
- Medication administration
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
Type of accommodation
Private room
Type of accommodation
Private room
Area
275 square feet
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
- Shower
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Cablodistribution
- Electricity / Heating
- Bedding / clothing care
- Housekeeping
- Telephone line
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Area
275 square feet
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
Services included per unit
- Cablodistribution
- Electricity / Heating
- Bedding / clothing care
- Housekeeping
- Telephone line
Cares
- Personal assistance
- 1 shower / bath per week
- Medication administration
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
Type of accommodation
Private room
Area
275 square feet
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
- Shower
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Cablodistribution
- Electricity / Heating
- Bedding / clothing care
- Housekeeping
- Telephone line
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Area
275 square feet
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
- Shower
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Cablodistribution
- Electricity / Heating
- Housekeeping
- Telephone line
- Bedding / clothing care
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Area
275 square feet
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
- Shower
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Cablodistribution
- Electricity / Heating
- Bedding / clothing care
- Housekeeping
- Telephone line
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Area
275 square feet
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
- Shower
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Cablodistribution
- Electricity / Heating
- Bedding / clothing care
- Housekeeping
- Telephone line
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Area
275 square feet
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Shower
- Private
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Bedding / clothing care
- Cablodistribution
- Electricity / Heating
- Housekeeping
- Telephone line
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Area
275 square feet
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
- Shower
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Bedding / clothing care
- Cablodistribution
- Electricity / Heating
- Housekeeping
- Telephone line
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Area
275 square feet
Unit photos
General information
Bedroom with private bathroom
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Private
- Shower
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Cablodistribution
- Electricity / Heating
- Bedding / clothing care
- Housekeeping
- Telephone line
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Inclusions
Included meals
- 3 meals
- 2 snacks
Bathrooms
- Private
- Shower
Washer / dryer
- Upstairs laundry room
Convenience
- Bracelet / emergency pull
- Furnished
- Air conditioning in the unit
Services included per unit
- Cablodistribution
- Bedding / clothing care
- Housekeeping
- Telephone line
- Electricity / Heating
Cares
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
Type of accommodation
Private room
Area
275 square feet
Inclusions
Included meals
- 3 meals
- Collations à volonté
Bathrooms
- Shower
- Private
Washer / dryer
- Upstairs laundry room
Convenience
- Air conditioning in the unit
- Bracelet / emergency pull
Services included per unit
- Bedding / clothing care
- Cablodistribution
- Electricity / Heating
- Housekeeping
- Telephone line
Cares
- Aid for faecal incontinence
- Personal assistance
- Medication management
- Distribution of medication
- 1 shower / bath per week
- Medication administration
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
Type of accommodation
Private room
Recreational Activities
- Adapted Activities Program
- Walking Club
- Social Dance
- Soft Gymnastics and Relaxation
- Board games
- Vegetable garden
- Private reception room
- Game area
- Leasure available
- Cooking lessons
- Card games
- Miscellaneous activities (according to schedule)
- Library
- Choral
- Sewing workshop
- Bean Bag Toss
- Piano
- Carpentry and Woodworking Workshop
- Billiard room
- Themed activities
- Multifunctional leisure room
- Community garden
Services
- Snacks at will
- 2 snacks
- Meal
- 3 meals a day
- Restaurant/ Bistro
- Convenience Store
- Hairdresser available (a la carte)
- Hair Salon (on site)
- Bedding maintenance
- Housekeeping
- Housekeeping once a week
- Clothing care
- Laundry Service
- Internet access
- Wireless Internet / Wifi
- TV services
- Telephony
- Pet Therapy
- 24 hours and 7 days permanent security
Amenities
- Floor with coded door (Risk of wandering)
- Fire Alarm System
- Security system
- Intercom system
- Air Conditioning
- Outdoor parking
- Indoor parking
- Terrace
- Camera monitoring system
- Lounge on each floor (fireplace, TV, armchairs, etc.)
- Heat detectors
- Backyard
- Outside garden
- Free laundry
- Courtyard
- Outdoor fireplace
- Fireplace
- Bathroom with therapeutic bath
- Lounge with glass roof
- Lounge (fireplace, TV, armchairs, etc.)
- Private room for receptions and family events
- Building with sprinklers
- Patient lift
- Indoor garden
- Air-conditioned common areas
Health Care
- Food stimulation
- Medication Management
- Distribution of medication
- Medication administration
- Food aid
- Help with clothing
- Helph with bathing
- Help getting up
- Bedtime help
- Help to move around
- Daily Hygiene
- Support services for non-autonomous resident
- Doctor's visit
- Visit specialists at the residence
- Care options ''à la carte''
- Medical care
- Invasive care for daily living
- Personalized care
- Personalized care for retirees with loss of physical and cognitive autonomy (Alzheimer's)
- Alzheimer's Prosthetic Unit
Health Care Staff
- Nursing Assistant
- Beneficiary Attendant 24 hours a day, 7 days a week
- Support staff
- Nurse 24 hours a day, 7 days a week
Retirement Home Staff
- Cook
- Maintenance worker
- Activity coordinator
- Director
- 24/7 receptionist
- Accommodation advisor
- Chef
- Janitor
- 24/7 supervisor
Pets
- Pets not allowed
Spoken Languages
- English
- French
Building Features
- Sprinkler System (complete)
- Municipal water system
- Smoke detectors
- Smoke alarm
- Carbon monoxide alarm
- Fire alarm detector
- Emergency lighting
- Fire separation
- Accessible to wheelchairs
- Elevator(s)
- Help call system (fixed)
Smoking Policy
- Non-smoking
MAPAQ permit
MSSS Certification - Gouvernement du Québec
RQRA member
Location and surroundings
2020 boulevard Lebourgneuf Neufchatel-Est/Lebourgneuf, Québec, QC, G2K 0B3Directions
Near the Residence
Nous avons été très déçus de notre expérience dans cette résidence prétendument "haute gamme". Le traitement réservé à notre père a été très décevant. Le transfert s'est effectué très rapidement et nous n'avons pas eu l'opportunité de faire nos recherches préalables. Aucune communication ne nous a informés de la nécessité d'identifier ses vêtements et de les laver. De plus, une fois l'évaluation terminée, une date a été fixée pour son départ, avec seulement une semaine pour trouver une autre résidence. Le jour du transfert, nous avons été choqués de constater l'état déplorable dans lequel se trouvait notre père : il portait des vêtements souillés qui ne lui appartenaient pas, une partie de son linge était manquante, sa chambre était mal entretenue avec des planchers collants et une odeur désagréable. Nous avons été contraints de partir avec lui dans cet état, sans sous-vêtements. Heureusement, sa nouvelle résidence a pris immédiatement le relais et a exprimé leur mécontentement à l'égard de l'état dans lequel il a été transféré. Nous sommes soulagés de l'avoir sorti de cette situation et estimons que nos aînés méritent bien mieux.