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Chartwell Manoir et Cours de l'Atrium

Retirement home in Saint-Rodrigue, Québec by Chartwell
Chartwell Manoir et Cours de l'Atrium
Chartwell Manoir et Cours de l'Atrium
Chartwell Manoir et Cours de l'Atrium
Chartwell Manoir et Cours de l'Atrium
Chartwell Manoir et Cours de l'Atrium

Private Seniors' Residence (PSR)

Join the large, radiant and well-involved community of Chartwell Manoir and Cours de l'Atrium

Chartwell Manoir et Cours de l'Atrium welcomes you to Charlesbourg, in Quebec City, to help you live your retirement with the professionalism that comes from our vast experience with retirees. Our autonomous and semi-autonomous residents, along with our employees, form a large, vibrant and involved community. Our senior living offers a choice of studios and 3 ½ to 5 ½ apartments, and common areas where a social life filled with continually renewed activities takes place. Every day has its own surprise!

Old Quebec and its many services are easily accessible by car and public transportation from the residence. Moreover, the proximity of major highways allows you to access must-see destinations such as Île d'Orléans, its gastronomic tourism and its enchanting nature.


Residence highlights
Outdoor pool
Chef
Bingo
Library
Indoor pool
Clientele
  • Retirees
  • Independent living
  • Assisted living
  • Short term stay
  • Continuum of care
  • Alzheimer's and Cognitive Losses

Residence units

Current Promotion
Exclusive offer for new residents

Studio apartments starting at just $1,575 per month! *

 

Book a tour today and take advantage of this exclusive limited-time offer.

 

*Conditions apply.

Total capacity
850 personnes
Number of Units
616 unités RPA
Type of accommodation
Studio (1 ½)
Area
282 square feet

Inclusions

Included meals
  • 3 meals
Bathrooms
  • Private
Convenience
  • Storage room
  • Air conditioning in the unit
Services included per unit
  • Internet
  • Telephone line
  • Electricity / Heating
  • Housekeeping
  • Bedding / clothing care
Cares
  • Medication management
  • Distribution of medication
  • Medication administration
  • Food aid
  • Help with clothing
  • Bathing aid
  • Help to get up
  • Bedtime help
Convenience
  • Bracelet / emergency pull
Type of accommodation
Studio (1 ½)
Area
275 square feet

General information

Access to computers in common areas.

Shopping center nearby.

Walking trails nearby.

Free outdoor parking and paid underground parking ($).

Dogs, cats and birds allowed (under 15 lbs).

Dimensions may vary between 275 and 455 square feet.

Inclusions

Included meals
  • 3 meals
Kitchen
  • Sink
Bathrooms
  • Shared
  • Private
Convenience
  • Storage room
Services included per unit
  • Telephone line
  • Electricity / Heating
  • Housekeeping
  • Cablodistribution
Cares
  • Travel assistance
  • Help for urinary incontinence
  • Aid for faecal incontinence
  • Personal assistance
  • Medication management
  • 1 shower / bath per week
  • Food aid
  • Help with clothing
  • Bathing aid
Parking
  • Exterior (included)
Convenience
  • Bracelet / emergency pull
Type of accommodation
Studio (1 ½)
Area
275 square feet

General information

Access to computers in common areas.

Shopping center nearby.

Walking trails nearby.

Free outdoor parking and paid underground parking ($).

Inclusions

Included meals
  • 3 meals
  • 2 snacks
Kitchen
  • Standard appliance space
  • Sink
Bathrooms
  • Shared
  • Private
Convenience
  • Storage room
Services included per unit
  • Telephone line
  • Electricity / Heating
  • Housekeeping
  • Cablodistribution
Cares
  • Travel assistance
  • Food aid
  • Help with clothing
  • Daily hygiene
  • Help for urinary incontinence
  • Aid for faecal incontinence
  • Personal assistance
  • Medication management
  • 1 shower / bath per week
Parking
  • Exterior (included)
Convenience
  • Bracelet / emergency pull
Type of accommodation
1 Bedroom (3 ½)
Area
450 square feet

General information

Access to computers in common areas.

Shopping center nearby.

Walking trails nearby.

Free outdoor parking and paid underground parking ($).

Dogs, cats and birds allowed (under 15 lbs).

Dimensions may vary between 600 and 612 square feet.

Inclusions

Kitchen
  • Standard appliance space
  • Sink
Bathrooms
  • Private
Convenience
  • Storage room
Services included per unit
  • Telephone line
  • Electricity / Heating
  • Housekeeping
  • Cablodistribution
Parking
  • Exterior (included)
Convenience
  • Bracelet / emergency pull
Type of accommodation
1 Bedroom (3 ½)
Area
502 square feet

General information

Access to computers in common areas.

Shopping center nearby.

Walking trails nearby.

Free outdoor parking and paid underground parking ($).

Dogs, cats and birds allowed (under 15 lbs).

Dimensions may vary between 502 and 612 square feet.

Inclusions

Included meals
  • 3 meals
Kitchen
  • Standard appliance space
  • Sink
Bathrooms
  • Shared
  • Private
Convenience
  • Storage room
Services included per unit
  • Telephone line
  • Electricity / Heating
  • Housekeeping
  • Cablodistribution
Cares
  • Travel assistance
  • Food aid
  • Help with clothing
  • Bathing aid
  • Help for urinary incontinence
  • Aid for faecal incontinence
  • Personal assistance
  • Medication management
  • 1 shower / bath per week
Parking
  • Exterior (included)
Convenience
  • Bracelet / emergency pull
Type of accommodation
2 Bedroom (4 ½)
Area
646 square feet

General information

Access to computers in common areas.

Shopping center nearby.

Walking trails nearby.

Free outdoor parking and paid underground parking ($).

Dogs, cats and birds allowed (under 15 lbs).

Dimensions may vary between 646 and 1100 square feet.

Inclusions

Kitchen
  • Standard appliance space
  • Sink
Bathrooms
  • Shared
  • Private
Convenience
  • Storage room
Services included per unit
  • Telephone line
  • Electricity / Heating
  • Housekeeping
  • Cablodistribution
Parking
  • Exterior (included)
Convenience
  • Bracelet / emergency pull
Type of accommodation
2 Bedroom (4 ½)
Area
600 square feet

General information

Access to computers in common areas.

Shopping center nearby.

Walking trails nearby.

Free outdoor parking and paid underground parking ($).

Dogs, cats and birds allowed (under 15 lbs).

Dimensions may vary between 600 and 612 square feet.

Inclusions

Kitchen
  • Standard appliance space
  • Sink
Bathrooms
  • Shared
  • Private
Convenience
  • Storage room
Services included per unit
  • Telephone line
  • Electricity / Heating
  • Housekeeping
  • Cablodistribution
Parking
  • Exterior (included)
Convenience
  • Bracelet / emergency pull
Type of accommodation
3 Bedroom (5 ½)
Area
1010 square feet

General information

Access to computers in common areas.

Shopping center nearby.

Walking trails nearby.

Free outdoor parking and paid underground parking ($).

Dogs, cats and birds allowed (under 15 lbs).

Dimensions may vary between 1010 and 1192 square feet.

Inclusions

Kitchen
  • Standard appliance space
  • Sink
Bathrooms
  • Shared
  • Private
Convenience
  • Storage room
Services included per unit
  • Telephone line
  • Electricity / Heating
  • Housekeeping
  • Cablodistribution
Convenience
  • Bracelet / emergency pull
Parking
  • Exterior (included)

Recreational Activities

  • Bingo
  • Game area
  • Leasure available
  • Arts and crafts
  • Card games
  • Library
  • Outdoor pool
  • Multifunctional leisure room
  • Recreational room
  • Board games
  • Fitness Room
  • Indoor pool

Services

  • Meal
  • 1 meal per day
  • Bedding maintenance
  • Housekeeping
  • Clothing care
  • Shuttle service
  • Internet access
  • TV services
  • Telephony
  • Pastoral/mass
  • Leisure available

Amenities

  • Fire Alarm System
  • Camera monitoring system
  • Security system
  • Outdoor parking
  • Indoor parking
  • Terrace
  • Chapel
  • Paying laundry

Health Care

  • Food stimulation
  • Medication Management
  • Distribution of medication
  • Medication administration
  • Food aid
  • Help with clothing
  • Helph with bathing
  • Help for urinary incontinence
  • Help for faecal incontinence
  • Service for resident with a slight loss of autonomy
  • Support services for semi-autonomous resident
  • Support services for non-autonomous resident
  • Convalescent Care
  • Hygiene care
  • Medical care
  • Invasive care for daily living
  • Personalized care for retirees with loss of physical and cognitive autonomy (Alzheimer's)
  • Semi-autonomous care
  • Non-autonomous care
  • Alzheimer's Prosthetic Unit

Retirement Home Staff

  • Chef
  • Receptionist
  • Recreation specialist
  • Janitor
  • Director
  • Activity coordinator
  • Accommodation advisor

Pets

  • Pets allowed

Spoken Languages

  • French

Building Features

  • Non-combustible frame
  • Sprinkler System (complete)
  • Municipal water system
  • Generator
  • Smoke detectors
  • Smoke alarm
  • Carbon monoxide alarm
  • Fire alarm detector
  • Emergency lighting
  • Fire separation
  • Accessible to wheelchairs
  • Elevator(s)
  • Help call system (mobile)

Smoking Policy

  • Non-smoking

  • MAPAQ permit
  • RQRA member
  • MSSS Certification - Gouvernement du Québec

Location and surroundings

545, rue Francis-Byrne Saint-Rodrigue, Québec, QC, G1H 7L3Directions
Near the Residence

    Testimonials

    Reviews and comments
    Questions and answers

    Reviews and comments

    Global rating
    4.1
    Average based on 26 ratings
    Breakdown of Ratings
    5 stars
    38%
    4 stars
    46%
    3 stars
    3%
    2 stars
    11%
    1 star
    0%
    Rating by Feature
    Overall Appreciation
    4.1
    Cleanliness of Premises
    4.2
    Comfort of the Rooms
    4.7
    Kindness of Staff
    4.2
    Offered Services
    4.1
    Overall Atmosphere of this Retirement Home
    4.3
    Quality of Food
    3.6
    Reviews and comments
    Satisfait
    Suzanne (Visitor) - June 30 2018

    Résidence satisfaisante avec une bonne ambiance.

    Résidence surévaluée
    Anonymous (Close relative) - June 26 2018

    Depuis le départ de l'ex-directeur général, Philippe Richard, les relations entre les résidents et les proches sont meilleures. Une mise en garde s'impose : a) ne placez pas vos parents à l'Archipel au 2e étage, du Manoir : b) la gestion est médiocre et le personnel n'a pas la formation ni les compétences pour travailler avec des personnes en perte d'autonomie ; c) faute d'une pièce où les résidents pourraient se changer les idées, on les laisse assis en rangée devant les ascenseurs à longueur de journée......triste réalité ; d) les services d'hygiène donnés par des employés d'une agence sont expéditifs ; e) la lessive des vêtements est dysfonctionnel ; f) il n'y aucune cuisine au 2e étage ; les plats sont livrés sur des chariots et le personnel fait un bruit infernal ; g) on laisse les aînés assis en rang d'oignon devant les ascenseurs à longueur de journée. En résumé, ce fut une expérience pénible pour notre maman qui a souffert.

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