Les Jardins Lebourgneuf

Retirement home in Neufchatel-Est/Lebourgneuf, Québec by Groupe Lokia
Les Jardins Lebourgneuf
Les Jardins Lebourgneuf
Les Jardins Lebourgneuf
Les Jardins Lebourgneuf
Les Jardins Lebourgneuf
Les Jardins Lebourgneuf

Private Seniors' Residence (PSR)

A people-centered senior living!

A true evolving senior living, Les Jardins Lebourgneuf is a dynamic living environment that offers personalized support to its residents. From studios to 4 1/2 apartments, the residences are true all-inclusive !

Located in the heart of the vibrant Les Rivières neighborhood, Les Jardins Lebourgneuf offers a living environment that evolves with you.

The residence provides attentive care to semi-autonomous, non-autonomous seniors, or those suffering from cognitive impairments (such as Alzheimer's).

Become one of our happy residents and request a tour today !


Residence highlights
Chef
Fireplace
Restaurant/ Bistro
Continuum of care
Doctor (by appointment)
Clientele
  • Convalescence
  • Independent living
  • Retirees
  • Short term stay
  • Assisted living
  • Nursing homes
  • Continuum of care
  • Alzheimer's and Cognitive Losses
  • Physical disability
  • Palliative care

Residence units

Total capacity
292 personnes
Number of Units
281 unités RPA
Type of accommodation
junior 1 Bedroom (2 ½)
Area
500 square feet

Unit photos

General information

Studio 1 Bedroom (2 ½)

Complete individual bathroom

Inclusions

Included meals
  • 1 meal
  • 1 snack
Kitchen
  • Microwave 
  • Refrigerator (mini) 
  • Refrigerator 
Bathrooms
  • Private
  • Shower
  • Sink in the room
  • Bathroom (toilet + sink)
Washer / dryer
  • Upstairs laundry room
Convenience
  • Storage room
  • Balcony / Terrace
Services included per unit
  • Electricity / Heating
  • Internet
  • Telephone line
  • Housekeeping
  • Cablodistribution
Cares
  • Medication administration 
  • Food aid 
  • Help with clothing 
  • Bathing aid 
  • Daily hygiene 
  • Help to get up 
  • Bedtime help 
  • Travel assistance 
  • Help for urinary incontinence 
  • Aid for faecal incontinence 
  • Personal assistance 
  • Medication management 
  • Distribution of medication 
  • 2 showers / baths per week 
  • 1 shower / bath per week 
Parking
  • Exterior (included)
Type of accommodation
1 Bedroom (3 ½)
Area
575 square feet

Unit photos

General information

Large 3 ½ apartment with one bedroom, designed for the comfort and tranquility of our residents.
Spacious, bright, and includes four appliances: stove, refrigerator, washer, and dryer.

Option to add a dishwasher.

Inclusions

Included meals
  • 2 meals
  • 1 snack
Kitchen
  • Refrigerator
  • Dishwasher 
  • Microwave 
  • Appliances
  • Standard appliance space
  • Stove
  • Dishwasher inlet
  • Sink
  • Refrigerator (mini) 
Bathrooms
  • Bathroom (toilet + sink)
  • Private
  • Bath 
  • Shower bath 
  • Shower
  • Sink in the room
Washer / dryer
  • Washer / dryer
Convenience
  • Storage room
  • Air conditioning in the unit
  • Balcony / Terrace
  • Bracelet / emergency pull
Services included per unit
  • Housekeeping
  • Electricity / Heating
  • Internet
  • Telephone line
  • Cablodistribution
Cares
  • Medication administration 
  • Food aid 
  • Help with clothing 
  • Bathing aid 
  • Daily hygiene 
  • Help to get up 
  • Bedtime help 
  • Travel assistance 
  • Help for urinary incontinence 
  • Aid for faecal incontinence 
  • Personal assistance 
  • Medication management 
  • Distribution of medication 
  • 1 shower / bath per week 
  • 2 showers / baths per week 
Parking
  • Exterior (included)
Type of accommodation
2 Bedroom (4 ½)
Area
700 square feet

Unit photos

General information

Large 4 ½ apartment with 2 bedrooms. Some models include two bathrooms (bathtub and/or shower).

Includes 4 appliances: stove, refrigerator, washer, and dryer.

Option to add a dishwasher.

Inclusions

Included meals
  • 2 meals
  • 1 snack
Kitchen
  • Refrigerator
  • Microwave 
  • Appliances
  • Standard appliance space
  • Stove
  • Dishwasher inlet
  • Sink
  • Refrigerator (mini) 
Bathrooms
  • Private
Washer / dryer
  • Washer / dryer
Convenience
  • Furnished 
  • Air conditioning in the unit
  • Balcony / Terrace
  • Bracelet / emergency pull
  • Electric bed 
  • Storage room
Services included per unit
  • Electricity / Heating
  • Internet
  • Telephone line
  • Housekeeping
  • Bedding / clothing care 
  • Cablodistribution
Cares
  • Distribution of medication 
  • Food aid 
  • Help with clothing 
  • Bathing aid 
  • Daily hygiene 
  • Help to get up 
  • Bedtime help 
  • Travel assistance 
  • Help for urinary incontinence 
  • Aid for faecal incontinence 
  • Personal assistance 
  • Medication management 
  • Medication administration 
  • 2 showers / baths per week 
  • 1 shower / bath per week 
Parking
  • Exterior (included)
Type of accommodation
Private room
Area
350 square feet

Unit photos

General information

For over 20 years, LOKIA has provided expertise in elder care. Our comprehensive care unit, called OASIS, is a state-of-the-art facility supported by qualified and devoted staff. All our rooms can be personalized to fit each resident’s preferences, so that they will feel at home.

Our long-term care home provides respite for seniors who are experiencing a physical or cognitive decline.

Our teams are present 24-7 to ensure a safe and healthy living environment. The residence offers independent living in a safe environment. Residents have access to electronic accessories and physical facilities, to ensure peace of mind.

Inclusions

Included meals
  • 3 meals
  • 2 snacks
Kitchen
  • Refrigerator (mini) 
Bathrooms
  • Bathroom (toilet + sink)
  • Private
  • Bath
  • Shower
  • Sink in the room
Washer / dryer
  • Upstairs laundry room
Convenience
  • Furnished
  • Bracelet / emergency pull
  • Electric bed
  • Storage room
Services included per unit
  • Internet
  • Telephone line
  • Housekeeping
  • Electricity / Heating
  • Bedding / clothing care
  • Cablodistribution
Cares
  • Medication administration
  • Food aid
  • Help with clothing
  • Bathing aid
  • Daily hygiene
  • Help to get up
  • Bedtime help
  • Travel assistance
  • Help for urinary incontinence
  • Aid for faecal incontinence
  • Personal assistance
  • Medication management
  • Distribution of medication
  • 1 shower / bath per week
Parking
  • Exterior (included)

Meals and Dining

5-week rotating menus that incorporate local and seasonal products. The rotating menu changes each season. It is created based on resident preferences and with the involvement of the food service chefs from each LOKIA Group facility, as well as our corporate director of food services. The vast majority of LOKIA residences employ the services of a pastry chef for the preparation of homemade desserts!


Recreational Activities

At Les Jardins Lebourgneuf, we offer a variety of leisure activities tailored to all tastes. Whether you're active, creative, or seeking relaxation, every day is a new opportunity to thrive and have fun !

  • Piano
  • Billiard room
  • Bingo
  • Community garden
  • Outdoor petanque
  • Adapted Activities Program
  • Board games
  • Leasure available
  • Card games
  • Home theater
  • Miscellaneous activities (according to schedule)
  • Outdoor Activities and Outings
  • Arts and crafts
  • Library
  • Choral

Services

  • Snack
  • Moving assistance service
  • 2 snacks
  • Services from CLSC
  • Meal
  • 1 meal per day
  • 2 meals per day
  • 3 meals a day
  • Restaurant/ Bistro
  • Convenience Store
  • Pharmacy (personalized delivery)
  • Pharmacy (direct access to the residence)
  • Hairdresser available (a la carte)
  • Hair Salon (on site)
  • Health office
  • Janitor Services
  • Bedding maintenance
  • Housekeeping
  • Housekeeping once a week
  • Daily Housekeeping
  • Clothing care
  • Washing of clothes
  • Service to units
  • Laundry Service
  • Mail service
  • Shuttle service
  • A la carte Services
  • Internet access
  • Wireless Internet / Wifi
  • TV services
  • Telephony
  • Pastoral/mass
  • Pet Therapy
  • 24 hours and 7 days permanent security
  • Leisure available

Amenities

  • Chapel
  • Reinforced concrete construction
  • Swings outside the residence
  • Outside garden
  • Place of contemplation
  • Place of prayer
  • Bathroom with adapted therapeutic shower
  • Grab bars in the hallway
  • Free laundry
  • Outdoor fireplace
  • Indoor garden
  • Patient lift
  • Building with sprinklers
  • Private room for receptions and family events
  • Lounge (fireplace, TV, armchairs, etc.)
  • Laundry room
  • Bathroom with therapeutic bath
  • Fireplace
  • Floor with coded door (Risk of wandering)
  • Fire Alarm System
  • Security system
  • Intercom system
  • Air Conditioning
  • Outdoor parking
  • Terrace
  • Electronic locks
  • Camera monitoring system
  • Lounge on each floor (fireplace, TV, armchairs, etc.)
  • Superior soundproofing
  • Heat detectors
  • Backyard
  • Reinforced concrete and steel construction

Health Care

  • Units of care
  • Food stimulation
  • Medication Management
  • Distribution of medication
  • Medication administration
  • Food aid
  • Help with clothing
  • Helph with bathing
  • Help getting up
  • Bedtime help
  • Help to move around
  • Help for urinary incontinence
  • Help for faecal incontinence
  • Daily Hygiene
  • Personal assistance
  • Service for resident with a slight loss of autonomy
  • Support services for semi-autonomous resident
  • Support services for non-autonomous resident
  • Doctor's visit
  • Visit specialists at the residence
  • Care options ''à la carte''
  • Convalescent Care
  • Foot care
  • Hygiene care
  • Medical care
  • Invasive care for daily living
  • Palliative care
  • Personalized care
  • Personalized care loss of physical autonomy
  • Personalized care for retirees with loss of physical and cognitive autonomy (Alzheimer's)
  • Autonomous care
  • Semi-autonomous care
  • Non-autonomous care
  • Alzheimer's Prosthetic Unit

Health Care Staff

  • Nursing Assistant
  • Nursing Assistant 7 days a week
  • Beneficiary Attendant
  • Beneficiary Attendant 24 hours a day
  • Beneficiary Attendant 24 hours a day, 7 days a week
  • Doctor (by appointment)
  • Support staff
  • Staff trained in first aid 24 hours a day, 7 days a week
  • Nursing staff
  • Nursing staff 7 days a week
  • Nursing staff 24 hours a day, 7 days a week
  • Nurse
  • Nurse 7 days a week
  • Nurse 24 hours a day, 7 days a week

Retirement Home Staff

  • Transportation aide (hospital, grocery store, pharmacy, etc.)
  • 24/7 supervisor
  • Recreation specialist
  • Janitor
  • Chef
  • Accommodation advisor
  • Receptionist
  • 24/7 receptionist
  • Director
  • Activity coordinator
  • Maintenance worker
  • Cook

Pets

  • Pets not allowed

Spoken Languages

  • English
  • French

Building Features

  • Non-combustible frame
  • Fuel frame
  • Sprinkler System (complete)
  • Municipal water system
  • Generator
  • Smoke detectors
  • Smoke alarm
  • Carbon monoxide alarm
  • Fire alarm detector
  • Emergency lighting
  • Fire separation
  • Accessible to wheelchairs
  • Elevator(s)
  • Help call system (fixed)

Smoking Policy

  • Non-smoking

Les Jardins Lebourgneuf

  • Personalized support

In January 2002, Les Immeubles Roussin acquired the seniors' residence, Les Jardins Lebourgneuf, which had 72 rental units. A few years later, the residence welcomed nearly 300 residents, in different living environments, designed for autonomous and semi-autonomous individuals, those experiencing physical loss of autonomy, and those with cognitive impairments (Alzheimer's disease) using a prosthetic approach. In 2021, the LOKIA Group became the new owner of Les Jardins Lebourgneuf. The residence thus became the 13th address of the Group, which already has several residences in Quebec and New Brunswick.


  • Bonjour Résidences Certificate of Excellence
  • RQRA member
  • MAPAQ permit
  • MSSS Certification - Gouvernement du Québec
  • Accreditation Canada

Location and surroundings

780, boulevard Lebourgneuf Neufchatel-Est/Lebourgneuf, Québec, QC, G2J 1S1Directions
Near the Residence

    Testimonials

    Reviews and comments
    Questions and answers

    Reviews and comments

    Global rating
    3.5
    Average based on 12 ratings
    Breakdown of Ratings
    5 stars
    25%
    4 stars
    33%
    3 stars
    16%
    2 stars
    16%
    1 star
    8%
    Rating by Feature
    Overall Appreciation
    3.5
    Cleanliness of Premises
    4.0
    Comfort of the Rooms
    4.0
    Kindness of Staff
    3.9
    Offered Services
    3.6
    Overall Atmosphere of this Retirement Home
    3.8
    Quality of Food
    3.5
    Reviews and comments
    Décevant pour des convalescences attentionnées
    Anonymous (Close relative) -

    Ma mère y a passé 1 mois en convalescence pour fracture bassin et coude et on a dû la sortir parce que nous, la famille, nous étions témoins du manque de soins qu’on pouvait lui donner. Faute probable du manque de personnel mais aussi constaté que plusieurs d’entre eux étaient nonchalants, inefficaces ce qui lui ont causé des problèmes additionnels tel une infection urinaire majeure dû à une négligence de changement de couche (trop longtemps dans sa couche souillée, voir même toute la journée), un doigt infecté de pu (non détecté) qui a nécessité une chirurgie. Des plaies de lit occasionnés par un manque de changements de positions. En somme, c’est un centre parfait si on est en forme et autonome mais ZÉRO si on a besoin de soin particulier.

    Ma mère y a résidée
    Anonymous (Close relative) -
    Verified comment

    Ma mère a résidée à la résidence Les Jardins Lebourgneuf. Elle y était satisfaite, mais, elle trouvait qu'il manquait d'activités.

    Answer from Doriane Symenouh (Residence manager)
    Un partage d'expérience !
    Bonjour à vous, merci d’avoir pris le temps de partager votre expérience. Nous sommes heureux que votre mère ait été satisfaite chez nous. Nous comprenons l’importance des activités pour nos résidents et nous sommes toujours à l’écoute pour améliorer notre offre. Nous vous invitions à nous aire part de vos suggestions ou vos besoins supplémentaires. Votre retour est précieux !
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