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Chartwell du Plateau

Previously : Vilia Gatineau
Retirement home in Hull, Gatineau by Chartwell
Chartwell du Plateau
Chartwell du Plateau
Chartwell du Plateau
Chartwell du Plateau
Chartwell du Plateau

Private Seniors' Residence (PSR)

A quality living environment !

The residence for independent and semi-independent retirees Chartwell du Plateau by Chartwell is located on Boulevard des Grives in the SmartCenter of Plateau de Gatineau. The project, which was built close to all amenities (Canadian Tire, banks, IGA, Sports Experts, etc.), consists of a total of 306 units. The building includes two towers of 11 floors each, as well as commercial space on the ground floor. On-site amenities include a hair salon, a pharmacy, both indoor and outdoor parking, and various professional services. Several common areas will also be accessible to residents, such as an indoor pool, a fitness room, cooking and woodworking workshops, an art room, and a library.


Residence highlights
Show with special guests
Indoor salt pool
Outdoor petanque
Vegetable garden
Virtual golf
Clientele
  • Retirees
  • Independent living
  • Assisted living
  • Alzheimer's and Cognitive Losses

Residence units

Total capacity
306 personnes
Number of Units
306 unités RPA
Type of accommodation
Studio (1 ½)

Inclusions

Included meals
  • 3 meals
  • 1 snack
Bathrooms
  • Private
Convenience
  • Furnished
  • Storage room
  • Air conditioning in the unit
  • Bracelet / emergency pull
  • Electric bed
Services included per unit
  • Internet
  • Telephone line
  • Electricity / Heating
  • Housekeeping
  • Bedding / clothing care
  • Cablodistribution
Cares
  • Distribution of medication
  • Medication administration
Type of accommodation
junior 1 Bedroom (2 ½)
Area
523 square feet

General information

4 appliances included -
Individual air conditioning and heating system -
Electricity - hot water -
Telephone - internet and cable service -
Management of the tax credit for home support

Inclusions

Kitchen
  • Refrigerator
  • Cooker
Washer / dryer
  • Washer / dryer
Convenience
  • Air conditioning in the unit
  • Storage room
Kitchen
  • Sink
Bathrooms
  • Private
Services included per unit
  • Internet
  • Telephone line
  • Electricity / Heating
  • Cablodistribution
Kitchen
  • Appliances
  • Standard appliance space
Bathrooms
  • Shower
Convenience
  • Balcony / Terrace
  • Bracelet / emergency pull
Parking
  • Interior 
  • Exterior (included) 
Kitchen
  • Dishwasher inlet
Type of accommodation
1 Bedroom (3 ½)
Area
673 square feet

General information

5 appliances included :
(Dishwasher, Refrigerator, Stove, washer and dryer)
Individual air conditioning and heating system
hot water,

Inclusions

Kitchen
  • Dishwasher
  • Refrigerator
  • Cooker
Bathrooms
  • Private
Washer / dryer
  • Washer / dryer
Convenience
  • Air conditioning in the unit
  • Storage room
Kitchen
  • Appliances
  • Sink
Services included per unit
  • Internet
  • Telephone line
  • Electricity / Heating
  • Cablodistribution
Type of accommodation
2 Bedroom (4 ½)
Area
914 square feet

General information

5 appliances included
(Dishwasher, Refrigerator, Stove, washer and dryer)
Individual air conditioning and heating system,
Hot water,

Inclusions

Kitchen
  • Dishwasher
  • Refrigerator
  • Cooker
Bathrooms
  • Private
Washer / dryer
  • Washer / dryer
Convenience
  • Air conditioning in the unit
  • Storage room
Kitchen
  • Appliances
  • Sink
Services included per unit
  • Internet
  • Telephone line
  • Electricity / Heating
  • Cablodistribution

Recreational Activities

  • Community garden
  • Soft Gymnastics and Relaxation
  • Social Dance
  • Walking Club
  • Fitness Room
  • Indoor salt pool
  • Outdoor petanque
  • Vegetable garden
  • Outdoor Activities and Outings
  • Game area
  • Leasure available
  • Miscellaneous activities (according to schedule)
  • Bean Bag Toss
  • Card games
  • Library
  • Show with special guests
  • Yoga
  • Piano
  • Billiard room
  • Bingo
  • Bridge
  • Virtual golf
  • Internet room
  • Private reception room
  • Multifunctional leisure room
  • Recreational room
  • Community Hall
  • Board games
  • Puzzle games

Services

  • Meal
  • 1 meal per day
  • 2 meals per day
  • Convenience Store
  • Pharmacy (direct access to the residence)
  • Hair Salon (on site)
  • Health office
  • Bedding maintenance
  • Housekeeping
  • Clothing care
  • Washing of clothes
  • Mail service
  • Wireless Internet / Wifi
  • TV services
  • Telephony
  • Massage Therapy
  • 24 hours and 7 days permanent security
  • Leisure available

Amenities

  • Floor with coded door (Risk of wandering)
  • Fire Alarm System
  • Camera monitoring system
  • Security system
  • Intercom system
  • Air Conditioning
  • Outdoor parking
  • Indoor parking
  • Terrace
  • Terrace on the roof
  • Electronic locks
  • Private room for receptions and family events
  • Lounge (fireplace, TV, armchairs, etc.)
  • Outside garden
  • Superior soundproofing
  • Heat detectors
  • Courtyard
  • Backyard
  • Reinforced concrete and steel construction
  • Reinforced concrete construction
  • Garbage chute
  • Paying laundry
  • Grab bars in the hallway
  • Swings outside the residence
  • Fireplace
  • Building with sprinklers

Health Care

  • Units of care
  • Medication Management
  • Distribution of medication
  • Medication administration
  • Food aid
  • Help with clothing
  • Helph with bathing
  • Help for urinary incontinence
  • Daily Hygiene
  • Doctor's visit
  • Visit specialists at the residence
  • Care options ''à la carte''
  • Convalescent Care
  • Foot care
  • Hygiene care
  • Medical care
  • Semi-autonomous care
  • Alzheimer's Prosthetic Unit

Health Care Staff

  • Nursing Assistant
  • Nursing Assistant 7 days a week
  • Beneficiary Attendant
  • Doctor (by appointment)
  • Support staff
  • Staff trained in first aid 24 hours a day, 7 days a week
  • Nursing staff
  • Nurse
  • Massage Therapist

Retirement Home Staff

  • Cook
  • Maintenance worker
  • Activity coordinator
  • Director
  • Janitor
  • Chef
  • Night guard
  • Transportation aide (hospital, grocery store, pharmacy, etc.)
  • 24/7 receptionist
  • 24/7 supervisor
  • Receptionist
  • Accommodation advisor

Pets

  • Pets allowed
  • To discuss

Spoken Languages

  • English
  • French

Building Features

  • Non-combustible frame
  • Sprinkler System (complete)
  • Municipal water system
  • Generator
  • Smoke detectors
  • Smoke alarm
  • Carbon monoxide alarm
  • Fire alarm detector
  • Emergency lighting
  • Fire separation
  • Accessible to wheelchairs
  • Elevator(s)
  • Help call system (fixed)

Smoking Policy

  • Non-smoking

  • MAPAQ permit
  • RQRA member
  • MSSS Certification - Gouvernement du Québec

Location and surroundings

245, boulevard du Plateau Hull, Gatineau, QC, J9A 0C7Directions
Near the Residence

    Testimonials

    Reviews and comments
    Questions and answers

    Reviews and comments

    Global rating
    3.0
    Average based on 3 ratings
    Breakdown of Ratings
    5 stars
    33%
    4 stars
    0%
    3 stars
    0%
    2 stars
    66%
    1 star
    0%
    Rating by Feature
    Overall Appreciation
    3.0
    Cleanliness of Premises
    4.3
    Comfort of the Rooms
    3.7
    Kindness of Staff
    4.7
    Offered Services
    4.3
    Overall Atmosphere of this Retirement Home
    4.0
    Quality of Food
    2.7
    Reviews and comments
    One big family
    Mathieu (Professionnal) - August 2 2024

    The staff is kind and joyful , Beautiful modern residence Fine cuisine on special occasions and good dessert.

    Over-priced
    Disappointed resident's son (Close relative) - December 8 2023

    The quality of the food is very disappointing. Often, there is no more decaffeinated coffee for those who are unlucky enough to be the last to have their orders taken. Also, although residents are asked to give their choice of meal a week in advance, it sometimes happens that the kitchen no longer has the chosen option when it's their turn to order. To start the washing-machine, you must first shut off then turn back on the corresponding circuit breaker in the electrical box; probably something that goes against fire safety rules or insurance policies? The washing-machine is also too high, and we need a small stepping-stool to be able to see the function settings (it's also too dark in the wash pantry). Finally, it often takes 3 hours or more to dry a load of towels; the dryer is just awful. The swimming pool is too deep for someone who is 5' tall: even on their tippy-toes, they can barely keep their heads above water. At least the staff is very good.

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    Questions and answers