In a constantly evolving market, senior living managers in Quebec face increasing challenges to maximize their occupancy rates while meeting the expectations of their residents and families. To address these needs, Bonjour Résidences offers an effective customer referral service, supported by a comprehensive brochure specifically designed to help you achieve your occupancy goals more easily and quickly.
Why a Customer Referral Service?
Bonjour Résidences’ customer referral service allows senior living managers to access a steady stream of qualified leads. Since 2016, the Bonjour Résidences platform has revolutionized how seniors and their families search for and select living environments tailored to their needs. As a senior living manager, you gain access to an essential tool that directly connects your senior living with potential clients whose profiles align with your criteria.
An Essential Service for Senior Living Managers
Our customer referral service helps you save valuable time by providing pre-qualified client profiles that match your specific criteria, including level of autonomy, budget, and location. It increases your occupancy rate by enhancing your senior living’s visibility on a platform that attracts thousands of unique visitors each month. By responding promptly and engaging quickly with potential clients, you set yourself apart from competition. In fact, 88% of leases are signed by the first three senior living to contact clients after receiving a referral.
The Customer Referral Service Brochure: Your New Ally
To further simplify the use of this service, Bonjour Résidences now offers a comprehensive brochure specifically developed for senior living managers. This customer referral service brochure contains valuable information and practical strategies to help you optimize your results by making the most of our referral service.
Maximize Your Visibility
With over 110,000 unique visitors each month, the Bonjour Résidences platform guarantees optimal visibility to attract qualified leads. Our customer referral service brochure helps you highlight your senior living’s strengths and enhance your reputation among seniors searching for a new living environment.
Target the Right Audience
The majority of users on the Bonjour Résidences platform are seniors or their families. Our customer referral service brochure helps you tailor your offers to meet the expectations of this audience, increasing your chances of conversion.
Personalized Follow-up and Client Relationships
Quality follow-up is essential for maximizing your conversion rate. Our customer referral service brochure shows you how to use the tools to ensure personalized follow-up and provide a quality experience for each prospect. This includes managing visits, adjusting search criteria, and implementing follow-up actions to strengthen client engagement.
Concrete Benefits for your Senior Living
The referral service is designed to provide senior living managers with reliable client profiles. Each referral is sent with clearly defined criteria, and senior living managers can review prospect information within minutes once the referral is accepted.
Through this service, you gain access to qualified leads. Each referral is carefully matched based on specific criteria to ensure a perfect fit with your needs. Our customer referral service brochure helps you optimize your marketing efforts by improving your online presence and showing you how to leverage the tools offered by Bonjour Résidences. to attract more prospects. It emphasizes the importance of responding quickly to receive referrals. Acting promptly increases your chances of converting a prospect into a future resident, which is crucial in standing out in an increasingly competitive market.
How to Benefit from the Customer Referral Service?
With the Bonjour LEAD tool, included in the referral service, you have access to a platform that centralizes all client information. This allows you to track your team’s performance, access updated information to improve customer follow-up quality, and manage your prospects more efficiently, thereby increasing your chances of conversion.
Our customer referral service brochure explains in detail how to use this tool to improve prospect management, optimize your conversion rate, and ensure better coordination between your teams.
Make Bonjour Résidences Your Trusted Partner
As a senior living manager, your priority is to fill your vacant units while ensuring a quality experience for your residents. With Bonjour Résidences’ customer referral service and our detailed referral service brochure now available, you have all the tools necessary to maximize your occupancy rate and improve your results.
Our customer referral service brochure provides a practical, easy-to-follow framework to fully leverage our referral service, from prospect management to lease closures. By following the recommendations in our guide, you will not only reach your goals but also offer your future residents a personalized experience tailored to their needs.
Download our customer referral service brochure now. For any questions, do not hesitate to contact our business development team at 1 844 918-1020.