Losing a loved one deeply shakes our lives. During these difficult moments, having reliable and compassionate support can make all the difference. For nearly 95 years, MEMORIA has been guiding families through every stage of grief, offering personalized services adapted to every situation. With its human-centered approach, MEMORIA provides far more than funeral planning: it is a true support system before, during, and after, helping loved ones navigate this challenging period.
24/7 Support Tailored to Your Needs
A death can occur at any time. That’s why MEMORIA’s funeral teams and facilities are available 24 hours a day, 7 days a week, so families can always reach a team member directly. Families can also schedule flexible appointments, in person or remotely, according to their needs.
"Support goes beyond funeral arrangements. Whether it’s urgent decisions or administrative tasks, MEMORIA stays by your side from start to finish, guiding you step by step," says Véronique Michaud, General Manager at MEMORIA.
Every Life Is a Story®: Tributes That Reflect Each Person
Every life deserves to be celebrated in a unique way. At MEMORIA, funerals are fully customizable, whether traditional, religious, or more modern celebrations.
Families can create a tribute that truly reflects their loved one’s personality: displaying photos or videos, highlighting passions, arranging special floral displays, including musicians or celebrants, or incorporating symbolic rituals such as the lantern ceremony. Everything is designed so that the final farewell genuinely reflects the life of the deceased.
MEMORIA also offers eco-friendly funerals, including sustainable products and scattering rituals, notably in the Jardin des Mémoires, a serene and living memorial space.
Estate Assistance to Ease the Administrative Burden
Grief often comes with numerous administrative tasks. MEMORIA’s estate assistance team helps families through these sometimes complex steps: obtaining death certificates, handling cases of deaths outside Canada, document translation, as well as will searches and notary consultations through dedicated service packages.
By entrusting these matters to experienced professionals, families can focus on what truly matters: grieving and supporting each other.
Emotional Support Designed for Loved Ones
Grief doesn’t end with the funeral. Aware of this reality, MEMORIA offers multiple forms of support:
- Monday meetings, led by a psychosocial counselor, allow bereaved individuals to share experiences in a group setting in Montreal or Laval. For more personalized support, MEMORIA also offers up to four free consultations with specialists.
- Art therapy, available in group workshops or at home with detailed activity guides, invites participants to express emotions creatively, in an accessible way for everyone. These initiatives help families navigate the stages of grief with compassion and understanding.
Funeral Facilities Supported by Dedicated Teams
MEMORIA now has eight service locations in Montreal, Laval, and Repentigny, combining salons, chapels, and reception halls under one roof. These bright and calming spaces are designed to welcome families in a respectful environment.
But beyond the locations, it is the people who truly make the difference. MEMORIA’s teams are made up of attentive, empathetic, and multilingual professionals, capable of meeting each family’s cultural needs.
Continuous Support at Every Stage
In times of grief, it is essential to feel supported and understood. With MEMORIA, families benefit from a constant presence, experienced teams, and guidance that goes far beyond the funeral. From the first meeting throughout the process, MEMORIA leads each step with respect and listening, from psychological support to estate assistance, helping loved ones move forward at their own pace.
This period of transition may also prompt consideration of a change in living arrangements. In such cases, Bonjour Résidences can assist you free of charge in finding a senior living residence suited to your needs or those of a loved one. Our senior housing specialists are there to guide you with care and compassion. Contact us by phone at 1-844-918-1020 or submit an online request.