Ambiance, Île des Sœurs
Retirement home in Verdun, Montréal by Groupe Maurice
AMBIANCE AT L’ÎLE-DES-SŒURS
Ambiance offers the chance to enjoy retirement at an exceptional retirement home located right at the entrance to Nuns’ Island. With all the shops and services on its doorstep, this residential complex for seniors was designed to make daily life easier and more enjoyable for retirees.
Residence highlights
Chef
Show with special guests
Piano
Billiard room
Indoor pool
Clientele
- Retirees
- Independent living
- Convalescence
- Assisted living
- Nursing homes
- Alzheimer's and Cognitive Losses
- Mental Health
- Physical disability
Group
Groupe MauriceResidence units
Number of Units
252 unités RPA
252 unités RPA
Type of accommodation
Studio (1 ½)
Area
385 square feet
General information
385 à 505 pi.ca.
Inclusions
Kitchen
- Appliances
- Dishwasher inlet
- Sink
- Refrigerator
- Cooker
Bathrooms
- Shower bath
- Private
Washer / dryer
- Washer / dryer
Convenience
- Air conditioning in the unit
- Balcony / Terrace
- Storage room
Services included per unit
- Electricity / Heating
Convenience
- Bracelet / emergency pull
Services included per unit
- Cablodistribution
Cares
- 1 shower / bath per week
- 2 showers / baths per week
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
- Personal assistance
- Medication management
- Distribution of medication
- Medication administration
Parking
- Interior
Smokers
- Smoking indoors
Type of accommodation
Studio (1 ½)
Inclusions
Included meals
- 3 meals
- 2 snacks
Kitchen
- Sink
- Refrigerator (mini)
Bathrooms
- Shower
- Private
- Bathroom (toilet + sink)
Convenience
- Air conditioning in the unit
- Balcony / Terrace
- Bracelet / emergency pull
- Electric bed
- Furnished
- Storage room
Services included per unit
- Cablodistribution
- Telephone line
- Electricity / Heating
- Housekeeping
- Bedding / clothing care
Cares
- 1 shower / bath per week
- 2 showers / baths per week
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
- Personal assistance
- Medication management
- Distribution of medication
- Medication administration
Parking
- Interior
Type of accommodation
Studio (1 ½)
Inclusions
Included meals
- 3 meals
- 2 snacks
Kitchen
- Sink
- Refrigerator (mini)
Bathrooms
- Shower
- Sink in the room
- Private
- Bathroom (toilet + sink)
Convenience
- Air conditioning in the unit
- Balcony / Terrace
- Bracelet / emergency pull
- Electric bed
- Furnished
- Storage room
Services included per unit
- Cablodistribution
- Telephone line
- Electricity / Heating
- Housekeeping
- Bedding / clothing care
Cares
- 1 shower / bath per week
- 2 showers / baths per week
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
- Personal assistance
- Medication management
- Distribution of medication
- Medication administration
Parking
- Interior
Type of accommodation
1 Bedroom (3 ½)
Area
577 square feet
General information
577 à 902 pi.ca.
Inclusions
Kitchen
- Appliances
- Dishwasher inlet
- Sink
- Refrigerator
- Cooker
Bathrooms
- Shower bath
- Private
Washer / dryer
- Washer / dryer
Convenience
- Air conditioning in the unit
- Balcony / Terrace
- Storage room
Services included per unit
- Cablodistribution
- Electricity / Heating
Convenience
- Bracelet / emergency pull
Cares
- 1 shower / bath per week
- 2 showers / baths per week
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
- Personal assistance
- Medication management
- Distribution of medication
- Medication administration
Parking
- Interior
Smokers
- Smoking indoors
Washer / dryer
- Stacked
Type of accommodation
1 Bedroom (3 ½)
General information
1125 à 1167 pi.ca.
Inclusions
Kitchen
- Appliances
- Dishwasher inlet
- Sink
- Refrigerator
- Cooker
Bathrooms
- Shower bath
- Private
Washer / dryer
- Washer / dryer
Convenience
- Air conditioning in the unit
- Balcony / Terrace
- Bracelet / emergency pull
Services included per unit
- Cablodistribution
- Electricity / Heating
Cares
- 1 shower / bath per week
- 2 showers / baths per week
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
- Personal assistance
- Medication management
- Distribution of medication
- Medication administration
Parking
- Interior
Smokers
- Smoking indoors
Type of accommodation
2 Bedroom (4 ½)
Area
902 square feet
General information
902 à 1408 pi.ca.
Inclusions
Kitchen
- Appliances
- Dishwasher inlet
- Sink
- Refrigerator
- Cooker
Bathrooms
- Shower bath
- Private
Washer / dryer
- Washer / dryer
Convenience
- Air conditioning in the unit
- Balcony / Terrace
- Storage room
Services included per unit
- Cablodistribution
- Electricity / Heating
Convenience
- Bracelet / emergency pull
Cares
- 1 shower / bath per week
- 2 showers / baths per week
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
- Personal assistance
- Medication management
- Distribution of medication
- Medication administration
Parking
- Interior
Smokers
- Smoking indoors
Type of accommodation
2 Bedroom (4 ½)
Area
1398 square feet
Inclusions
Kitchen
- Appliances
- Dishwasher inlet
- Sink
- Refrigerator
- Cooker
Bathrooms
- Shower bath
- Private
Washer / dryer
- Washer / dryer
Convenience
- Air conditioning in the unit
- Balcony / Terrace
- Storage room
Services included per unit
- Cablodistribution
- Electricity / Heating
Convenience
- Bracelet / emergency pull
Cares
- 1 shower / bath per week
- 2 showers / baths per week
- Food aid
- Help with clothing
- Bathing aid
- Daily hygiene
- Help to get up
- Bedtime help
- Travel assistance
- Help for urinary incontinence
- Aid for faecal incontinence
- Personal assistance
- Medication management
- Distribution of medication
- Medication administration
Parking
- Interior
Smokers
- Smoking indoors
Recreational Activities
- Billiard room
- Piano
- Internet room
- Multifunctional leisure room
- Recreational room
- Indoor pool
- Outdoor Activities and Outings
- Leasure available
- Miscellaneous activities (according to schedule)
- Show with special guests
Services
- Meal
- 1 meal per day
- 2 meals per day
- Medical clinic (on site)
- Bedding maintenance
- Housekeeping
- Clothing care
- A la carte Services
- Leisure available
Amenities
- Floor with coded door (Risk of wandering)
- Fire Alarm System
- Camera monitoring system
- Security system
- Air Conditioning
- Indoor parking
- Electronic locks
- Lounge with glass roof
- Lounge (fireplace, TV, armchairs, etc.)
- Outside garden
- Heat detectors
- Courtyard
- Reinforced concrete construction
- Grab bars in the hallway
- Swings outside the residence
- Fireplace
- Place of contemplation
- Gazebo
- Building with sprinklers
Health Care
- Units of care
- Medication administration
- Food aid
- Help with clothing
- Helph with bathing
- Service for resident with a slight loss of autonomy
- Care options ''à la carte''
- Convalescent Care
- Hygiene care
- Medical care
- Personalized care
- Autonomous care
- Semi-autonomous care
Health Care Staff
- Nursing Assistant
- Nursing Assistant 7 days a week
- Beneficiary Attendant
- Nursing staff
- Nurse
Retirement Home Staff
- Chef
- Director
- Accommodation advisor
- Receptionist
- Recreation specialist
- Janitor
- Maintenance worker
- Activity coordinator
Pets
- Pets allowed
Spoken Languages
- English
- French
Building Features
- Non-combustible frame
- Sprinkler System (complete)
- Municipal water system
- Generator
- Smoke detectors
- Smoke alarm
- Carbon monoxide alarm
- Fire alarm detector
- Emergency lighting
- Fire separation
- Accessible to wheelchairs
- Elevator(s)
- Help call system (fixed)
Smoking Policy
- Smoking units
Best Managed Companies
RQRA member
RQRA - Prix du CA Mention Spéciale
MAPAQ permit
Location and surroundings
50, Place du Commerce Verdun, Montréal, QC, H3E 2C3Directions
Near the Residence
Testimonials
Reviews and comments
Questions and answers
Reviews and comments
Global rating
3.3
Average based on 4 ratings
Breakdown of Ratings
5 stars
0%
4 stars
75%
3 stars
0%
2 stars
0%
1 star
25%
Rating by Feature
Overall Appreciation
3.3
Cleanliness of Premises
3.8
Comfort of the Rooms
4.0
Kindness of Staff
4.3
Offered Services
3.5
Overall Atmosphere of this Retirement Home
4.0
Quality of Food
3.8
Recommendation
75%
of reviewers recommend this residence
Reviews and comments
Merveilleux
Verified comment
Super belle endroit les gens sympathiques et très propre. J'ai bien aimé en tant que visiteur merci.
Johanne recommends this residence
Questions and answers
Mes Parents habite cette résidence depuis trois ans les frais n'on fait qu'augmenté mais les services ce sont dégradé. Le service infirmier proposé 7/7 est défaillant. Le service d'entretien de la bâtisse laisse à désiré. Pour le montant demandé par mois au-delà de $3500.00 pour un logement de 4 pièces 1/2 sans compter les repas le groupe Maurice n'est pas là pour les personne âgées mais bien pour s'enrichir à leur dépend. L'été dernier il y as eu une invasion de mouche en 5 jours j'ai du tuer environ 60 mouche dans le logement de mes parents suite au manque d'assiduité à vider les poubelles et bacs de recyclage situé dans le garage. Après que mon père est contracté la Covid l'infirmière n'as effectués aucun suivies de mes parent et 3 jours après ces ma mère qui l'as attrapé et après plusieurs appels pour voir l'infirmière aucune réponse de la part du service infirmier. J'ai tenté de rejoindre le responsable infirmier et aucun retour d'appel après 24 heures. Toutes les fois où l'ont porte plainte il n'ont que comme réponse la pénurie de personnel, mais les prix chargés par mois eux ne sont pas ajusté en fonction de la baisse des services.
Bonjour, Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre expérience a été frustrante, mais nous apprécions vraiment que vous l'ayez partagé avec nous. Nous pouvons vous assurer que nous n'avons pas ménagé nos efforts pour assurer la protection de la santé des résidents et des employés et nos équipes ont travaillé sans relâche pour s'adapter à cette situation très compliquée et garantir la sécurité des résidents. Nous cherchons toujours à offrir une expérience exceptionnelle, et nous sommes profondément désolés lorsque nous ne répondons pas à vos attentes. Nous utilisons vos commentaires pour nous améliorer et faire en sorte que cela ne se reproduise pas. Merci beaucoup,