Maxwell

I have been a resident at The Maxwell for nearly 11 years. Eight years ago, I wrote a very positive testimonial. Recently, this has been published, under my name, as an undated endorsement. However, under new management, life at The Maxwell has changed. Accordingly, I wish to state that the online testimonial published in my name no longer reflects my feelings.

I'm wondering if anyone else has family at the Baie-D'Urfe Maxwell and has noticed unfavourable changes since the new management took over. My father has been living there since before COVID, and both he and I have become concerned about the decline in the quality of food, lack of respect/communication from management and overall resident satisfaction. Many of the residents seem unhappy/depressed, which is worrying to see. It's truly sad to see the once welcoming, cozy, and beautiful community residence go downhill. Such a shame.