Privacy Policy

 

Version: 16.04

Date of entry into force: 2016-10-01

PRIVACY POLICY

www.bonjourresidences.com

1. Preamble

2. What personal information do we collect?

3. What technologies do we use to collect your personal information?

4. For what purposes do we use your personal information?

5. How do we protect your personal information?

6. Who are the individuals who have access to your personal information and who is disclosed?

7. How long do we keep your personal information?

8. Is it possible to limit the collection of your personal information when you visit our Website?

9. How can you make an application to know, update, modify or delete your personal information?

10. How do I apply for a consent amendment for the processing of your personal information?

11. How can you file a complaint about non-compliance with the Policy?

12. Updating of this Privacy Policy without Notice

13. Is it possible that the policy is not followed?

14. Disparity and interpretation

15. Name and contact information of the Privacy Officer

Preamble

This Privacy Policy (hereinafter the "Policy") is a contract between you and us that represents the consent agreement for the collection, use and disclosure of your personal information.

IT IS ESSENTIAL THAT YOU READ AND FULLY CONSENT THE POLICY BEFORE YOU SEE OUR WEBSITE BEFORE CONTACTING US OR BEFORE YOU CREATE A PROFILE.

By interacting with us, you agree and consent to the collection, use and disclosure of your personal information to be governed by this Policy. The interactions covered by the Policy include the consultation and use of our website www.bonjourresidences.com (hereinafter "Site"), your communications with us and / or any other user of the Site, as well as the payment For the services we offer.

IF YOU DO NOT UNDERSTAND OR FULLY UNDERSTAND OUR POLICY, PLEASE DISCARD OUR WEBSITE AND CONTACT US WITH OUR AGENT RESPONSIBLE FOR PROTECTING PERSONAL INFORMATION WITH THE CONTENTS LISTED BELOW THIS PAGE.

This Preamble is an integral part of this Policy.

What personal information do we collect?

In addition to the personal information we collect at the time of registration (eg, your name, surname, age, and email address) and any other information required when browsing our Site (eg, geolocation data, Payment, etc.), we keep track of your interactions with the Site, including your search history, your favorites list, and your notices, communications and publications on the Site.

We also use Google Analytics Analytics (hereinafter "Google") to obtain certain information about the users of our Site. The information provided to us by Google is not identifiable and is intended, in particular, to inform us of demographic and geographical data (eg age, sex, language, territory, etc.) of our users and their behavior on our Site, (Eg, browser, operating system, devices used, IP address, etc.), as well as the technology used by them to access our Site.

What technologies do we use to collect your personal information?

When you use our Site, we keep track of your interactions on our server. We also use cookies HTML5 to record your geographical positioning if you give us permission.Residential data can also be registered in your browser so that you can add residences to your favorites without having to identify yourself.

As for the information gathered by our analysis tool, Google does notably by registering a number in your browser using a sample file in order to memorize your visit.This allows Google to associate your browser with a demographic category to which you appear to belong based on other sites you visit. Google also uses your IP address to identify the country, region and city in which your computer connects to the Internet to access our Site. For more information about collecting your personal information, we invite you to visit the Google data security and privacy page .

For what purposes do we use your personal information?

We use your personal information to:

  • Provide a digital platform dedicated to the provision and evaluation of residences for the elderly;

  • Creating a profile that allows the user to have a list of favorites, submit applications to the residences of his / her choice and write a notice about the residences;

  • Obtain information about the use of the Site in order to increase and improve the user experience;

  • Collect statistics for later dissemination;

  • Effectively process Site transactions and transactions;

  • Sending emails to users of the Site and responding to requests from these users;

  • Provide users with information on the operation, news and services offered by Bonjour Résidences, such as updates, our e-newsletter, changes to the Terms of Use or the Policy;

  • Perform any other action necessary to protect the security or to ensure the proper functioning of the Site.

Unless otherwise indicated, you must assume that any information you provide on the Site may be used for general solicitation purposes or for commercial purposes and that this information may also be shared with our partners, affiliates, customers or suppliers with whom We maintain business relationships.

How do we protect your personal information?

All of our security measures can not be disclosed for obvious reasons. We may however inform you that your personal information is kept on our servers and the content is protected by encrypted passwords that are regularly updated.

Despite the security measures put in place to protect your personal information, no action is infallible.

BY SHIPPING AND USING THE SERVICES PROVIDED ON THIS SITE, YOU AGREE TO AND UNDERSTAND THE RISKS THAT YOUR PERSONAL INFORMATION MAY BE ILLEGALLY OBTAINED BY THIRD PARTIES AND / OR MALICIOUS SOFTWARE. CONSEQUENTLY, YOU ARE DISCLAIMING ANY REMEDIES AND / OR CLAIMS FOR HELLO RESIDENCES, SUBSIDIARIES, ASSOCIATED COMPANIES, ADMINISTRATORS OR SHAREHOLDERS IN THE EVENT OF THEFT OR THE USE OF YOUR PERSONAL DATA BY A THIRD PARTY AND / OR A MALICIOUS SOFTWARE.

Who is the person who has access to your personal information and who is disclosed?

In addition to the information you share on our Site or communicate with other users, we are the only persons who have access to your personal information. However, certain personal information may be shared with our partners or suppliers when your use of the Site requires it, especially when you make an online transaction on our Site.

As such, information about credit cards or other payment information is held by a third party who insures the transaction and this information is not shared with us. For more information about the privacy of the third party who insures the transactions of our Site, we invite you to click here .

How long do we keep your personal information?

We limit the retention of your personal information to a maximum of three (3) years following your navigation on the Site or the closure of your account, whichever is later.

Notwithstanding the foregoing, your notices and publications will remain published on our Site for an indefinite period unless you provide us with a written request to withdraw your notices and publications.

Is it possible to limit the collection of your personal information when you visit our Website?

Yes. You can limit the collection of your personal information at any time by installing the Browser Add-on for Disabling Google Analytics . Several other ways to prevent or limit the collection of your personal information are also available on your Google Data Protection page under the "Privacy Settings" tab.

Further, you may limit the collection of your personal information by disabling your browser's cookies and denying permission requests while browsing our Site, including your location.

How do you apply to know, update, change or delete your personal information?

Protecting your personal information is a major concern for us. In doing so, we provide you with numerous means to access, correct or delete your personal information quickly and expeditiously through the page of your user profile.

You are also responsible for contacting our Privacy Officer for the purpose of updating or deleting your information.

For any additional inquiries in this regard, we invite you to contact our Privacy Officer directly by contacting us at the bottom of this page.

How do I apply for a consent amendment for the processing of your personal information?

You may withdraw your consent to the collection, use and disclosure of your personal information at any time, subject to statutory limitations, a stipulation external to this Policy, and Ten (10) business days to process your request.

How can you make a complaint about non-compliance with the principles of the Policy?

If you have any comments or complaints about the protection of your personal information, we invite you to contact our Privacy Officer directly by contacting us at the bottom of this page.

Updating this Privacy Policy without notice

This Policy is dynamic and is subject to change without notice. You can not assume that it will remain the same and you agree to check the policy each time you visit the Site to see the changes. Your continued use of this Site reflects your acceptance of the provisions of this Policy and any changes thereto.

Is it possible that the policy is not followed?

Where permitted by law and may be required, we may collect, use or disclose, in whole or in part, your personal information without your knowledge or consent. In such a case, we ensure that the collection, use and disclosure is in accordance with the law and ensure strict legal advice to that effect. We reserve the right to challenge or respond to any request relating to the collection, use or disclosure of such personal information.

Disparity and Interpretation

In the event of a discrepancy between the French version and the English version of this Policy, the French version prevails over any other version. This Policy is governed by the Terms of Use of the Site in the event that any dispute or inconsistency with respect to such Policy arises. Our Terms of Use are available here or at the bottom of most pages of our Site including our homepage ( www.bonjourresidences.com) .

Name and contact information of the Privacy Officer

For any request for access, correction or deletion of your personal information, as well as for any comment, question or complaint in this matter, we invite you to contact Mrs. Sara Girard, President and Officer responsible for By telephone at 450 918-1010 ext. 3344, by e-mail at sara@bonjourresidences.com or by mail at 207-3215, boulevard de la Pinière, Terrebonne, Quebec, J6X 4P7.